SMS Notifications from First Tell (Better Place Health Management)

First Tell, a service of Better Place Health Management (BPHM), sends SMS text messages only to people who opt in. This page shows exactly how consent is collected and what you receive.

Who receives texts

• Facility and clinical staff who are invited to the First Tell platform and turn on SMS notifications in their account settings.
• Families and individuals who sign up for First Tell Home at-home monitoring and check the SMS consent box on the sign-up form.

How you opt in

This checkbox appears on the First Tell Home sign-up form (Step 1, next to the phone number field) and in Settings > Notifications inside the First Tell platform. It is unchecked by default.

What you receive

Monitoring alerts, case and account notifications, setup help, and reminders. Message frequency varies.

Opt out and help

Reply STOP to any message to stop. Reply HELP or call (888) 401-2746 for help. You can also turn off SMS in your account settings.

Your information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.